It is widely agreed upon that the Kirkland Signature brand, which is a private label product line sold by Costco and includes things as diverse as peanut butter-filled pretzels and paper towels, is a trusted source of quality and value. Recently, however, customers have been having a significant disagreement with one of the most popular Kirkland Signature products sold at Costco, which is bottled water.
At the beginning of this week, a member of Costco posted an image on Reddit that showed a Kirkland Signature water bottle that had a damaged bottom. This caused the bottle to stand off-kilter, which made it more likely that it would spill its contents.
“Not certain why my family always seems to choose the cases of Kirkland Signature bottled water that have the most heavily dented bottoms…” the customer expressed disappointment.
It turns out that this is a problem that continues to impact (and irritate) a significant number of shoppers who shop at Costco. The article has received more than 300 comments, the most of which are from consumers who have expressed their dissatisfaction with the water bottles that are sold under the Costco house brand and are prone to leaking.
“The plastic inside of Kirkland water containers is so thin and flimsy that if you drop them unintentionally they bust open,” one Redditor remarked.
“The ones at the edges get pulled in most and develop this crazy lean,” according to another individual.
The container is not the only component of the water package that customers find confusing or annoying. Additionally, the members banged the covers of the water bottles, which, according to the members, have a propensity to leak.
Because I despise caps. After you have closed them, all it takes is a little squeeze for them to begin leaking water,” a customer said in their testimonial.
This is terrible. Another person mentioned that the caps do not screw back on snugly, which means that once you open it, you are unable to seal it all the way, and they tend to leak.
Due to the fact that the Kirkland Signature is so reasonably priced, several people have been able to produce their piece despite the bottle limitations. The price of a forty-count pack of the bottles is now $4.67 on the internet in the vicinity of me in central New Jersey; however, prices may vary and are normally cheaper in shops.
A user on Reddit described the situation like follows: “I just went through a flat where every single one of them did this.” For some of them, you may use a lot of pressure to repair them, but for the others, you will need to lay them on their side. Despite this, they are inexpensive, so it’s a wash.”
On the other hand, some people have become so dissatisfied with the product that they have begun to completely shun it.
That is the reason why I will not purchase the bottled water from Costco. “The plastic is simply not thick enough,” a user on Reddit commented.
When we asked Costco for a response on the allegations, they did not immediately react to our communications. The Kirkland drinking water is not the only product sold at Costco that has been subjected to criticism from customers in relatively recent times. Shoppers have also been making significant complaints about the drinks that are served at the food court fountains of the company. These customers claim that the beverages are often too carbonated and have a flavor that suggests the machines are somewhat out of syrup.
The Signature of Kirkland A glimmering The chocolate muffins sold in the bakery, water, and fresh vegetables are some of the other products sold at Costco that have lately been subject to criticism from customers.